Privacy Policy

Last updated: April 28, 2026

Terre Monde Europe B.V. ("Terre Monde", "we", "our") is committed to protecting your personal data. This policy explains how we collect, use, and protect your information.

Who We Are

Terre Monde Europe B.V. · Alkmaar, Netherlands · KVK: 97003077 · BTW: NL867870072B01
Contact: privacy@terremonde.clothing

Data We Collect

• Order & account data: name, email, shipping/billing address, order history
• Payment data: processed securely by PayPal — we never store card details
• Usage data: pages visited, device/browser type, anonymised IP address
• Communications: emails and enquiries you send us, newsletter sign-ups

Legal Basis (GDPR)

• Contract performance: to process and fulfil orders
• Legal obligation: Dutch and EU tax/accounting law (7-year retention)
• Legitimate interest: fraud prevention, site improvement
• Consent: marketing emails — withdraw anytime by unsubscribing

Who We Share Data With

We share data only with: Shopify (e-commerce platform), PayPal Europe (payments), PostNL / DHL (fulfilment), Google (anonymised analytics). We never sell your data.

Your Rights

Under GDPR you have the right to access, correct, delete, or port your data, and to object to marketing. Email privacy@terremonde.clothing — we'll respond within 30 days. You may also complain to the Autoriteit Persoonsgegevens.

Cookies

Essential (cart, session) · Preference (region/currency) · Analytics (Google Analytics, anonymised). Control cookies via your browser settings.

International Transfers

Some providers (Shopify, Google) may process data outside the EEA under EU Standard Contractual Clauses.

Data Retention

Order data: 7 years (Dutch tax law). Marketing consent: until unsubscribe. Analytics: 26 months (anonymised).